Practical Application of AI in IT and Security
IT and security teams are both using AI and defending against it. This course covers the service desk, scripting, access reviews and company-wide AI use, plus the attacks AI now makes convincing.
What you'll be able to do
- Use AI on the service desk without letting it reset access for the wrong person
- Review AI-written scripts and infrastructure code before it touches production
- Find and govern the AI tools people across the company are already using
- Stop deepfake voice, fake invoices and AI phishing with verification that works
An AI operating standard for IT and security
What's in it. Approved tools and data classes, one row per IT use case with what AI does, what people decide, the control and evidence, failure modes and owner, plus the rules for identity verification, code, secrets, dependencies, AI discovery and payment verification.
You build it lesson by lesson, using your own organization, and submit it for your certificate. It's yours to keep and adapt.
Who it's for
IT managers, service desk leads, system administrators and security engineers.
What's inside
- 1Where the requirement comes from 18 min
- 2How small teams and enterprises meet it 16 min
- 3Service desk and identity 22 min
- 4Scripts, automation and infrastructure code 22 min
- 5Access reviews and change 20 min
- 6Governing AI use across the company 24 min
- 7Attacks that AI makes convincing 20 min
- 8Hands-on lab: small team choose one 22 min
- 9Hands-on lab: enterprise choose one 24 min
- 10Finish and submit your deliverable 20 min
Built for your size
The requirement is the same everywhere. How you meet it depends on who you have. You pick the lab that matches your organization.
How you earn the certificate
Submit your finished deliverable, which is scored against a published rubric, and pass a short scenario quiz. Your certificate goes to your wallet and can be checked by anyone on the public register.